Frequently Asked Questions
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VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make and receive calls over the internet.
Voice is converted by a device from an analog signal to a digital signal and is then sent over the Internet where it will be converted back to an analog signal for the remaining distance over a traditional circuit switch (PSTN).
Price, portability and extra features are the leading advantages of VoIP compared to traditional fixed line telephony. Voxlogic offers affordable call rates and packages to help your business stay in control of costs.
A Hosted PBX is a VoIP business telephone system that is owned, housed and maintained by Lanonyx Telecom Ltd. Having a business phone system onsite leads to additional maintenance contracts and service charges. Hosted PBX's allow users to connect to it remotely via secure connections
over the internet. This can dramatically reduce costs when compared to buying or leasing a phone system onsite.
An onsite business VoIP phone system is where the PBX and it's equipment is situated on site with you and your business.
Lower upfront costs due to buying less equipment and hardware is the major advantage of choosing hosted PBX's. The typical hardware needed would be IP phones which would connect to the Internet through a router. Lanonyx Telecom Ltd will maintain the software and servers and provide technical support.
SIP trunks enable businesses to utilise a single Internet connection for making and receiving multiple concurrent telephone calls.
Softphone is a term given to describe a VoIP phone connection where software is installed on a computer and is used to connect a call. The use of a headset is generally
needed to support good conversations between users.
VoIP calls are usually no different to a call over traditional telephone networks